Frequently Asked Questions

What is Aura?

Aura is an athleisure and lifestyle brand designed for modern movement. We create high-quality activewear, lounge sets, and everyday essentials that blend comfort, confidence, and effortless style, so you can look good and feel even better, wherever life takes you.

What makes Aura different?

At Aura, we believe in wearable comfort with timeless design. Every piece is thoughtfully crafted using soft, breathable fabrics that move with you. Our focus is on quality, fit, and function, activewear that feels as good as it looks, whether you’re at the gym or relaxing at home.

How do I find my size?

Each product page includes a detailed size chart to help you find your perfect fit. If you’re between sizes, we generally recommend sizing up for a more relaxed feel. Still unsure? Reach out to our support team, we’re happy to help!

How should I care for my Aura pieces?

To keep your Aura apparel looking and feeling its best, we recommend:

  • Machine wash cold with similar colors
  • Use mild detergent
  • Do not bleach or tumble dry
  • Lay flat or hang to dry

This helps maintain shape, color, and softness for the long run.

Do you accept returns?

Yes, Aura accepts returns for U.S. orders only. Unfortunately, we’re not able to accept returns for international orders at this time.

What are the conditions for returning an item?

Items must be unworn, unwashed, and returned in their original packaging with tags attached. Returns must be initiated within 7 days of delivery and shipped back within 7 days of approval.

How can I contact Aura’s customer service?

You can easily reach us through our Contact Us page. Our friendly support team is always happy to assist you with any product, order, or sizing questions.

How do I stay informed about new products?

To stay up-to-date on our latest products, and offers, subscribe to our newsletter or follow us on social media.